All our products are handmade, therefore the time it takes to prepare an order may vary.
● Standard UK orders sent via Royal Mail 2nd Class. Arrives within: 3-5 working days once shipped.
● International orders sent via Royal Mail International Standard. Arrives within: 3-4 weeks once shipped.
● Express delivery service is tracked and arrives faster. Offered at checkout.
● We aim to ship all orders 2-3 weeks after being placed but if you need something faster or by a specific date please message us and we will always try to accommodate.
● We do not accept returns on handmade orders.
● Despite our best efforts to ensure that your orders are not damaged during transit, problems can still occur. If your item arrives damaged please contact us and return the item within 14 days, a replacement or full refund will be issued.
● If you wish to cancel your order, you must do so within 24 hours of placing it.